Resmy, Reny Febrianah (2014) STRATEGI PENGEMBANGAN INSTALASI FARMASI BERBASIS EVALUASI AKREDITASI DENGAN METODE HANLON DI RSUP Dr WAHIDIN SUDIROHUSODO MAKASSAR PROVINSI SULAWESI SELATAN. Tesis thesis, Universitas Setia Budi Surakarta.
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Abstract
All public want the plenary services especially in the acceptance of health services at hospital including pharmacy department, therefore require pharmacy department to always improve the quality of service. To comply this needs, pharmacy departement must be accredited. The purpose of this research was to know the suitability of the seven standards of pharmacy services compared to the accreditation standard at dr. Wahidin Sudirohusodo Makassar and Pharmacy development strategies with Hanlon method. This research is non-experimental research, with collecting the questionnaire about pharmacy services standard. The respondents of this research consists of 29 main informants which are the staff of IFRS and 3 key informants which are the Chairman of Management and Medication Use, Management and Medication Use Secretary, and Head of Drug Information Service. The results of the IFRS staff answers count are compared with the results of observation. Management of data performed with a fixed ratio method. The research shound that there was a difference result about accreditation standards research between IFRS staff (95.71%) with the results of observations (89.04%). From these results, Dr. Wahidin Sudirohusodo IFRS has fulfilled the KARS accreditation standards but still need to be developed to lead into JCI accreditation.Therefore, need a good cooperation and commitment of the Director, Accreditation Committee, stakeholder, and IFRS staff to improve the services according to the standard. Strategy and development plan be done, among the addition of pharmacy staff, optimization of pharmaceutical care and routinely evaluation at the pharmacy department and its follow up. Keywords: Hospital accreditation standards, Hanlon method, pharmacy department development strategy
Item Type: | Thesis (Tesis) |
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Uncontrolled Keywords: | Hospital accreditation standards, Hanlon method, pharmacy department development strategy |
Subjects: | R Medicine > R Medicine (General) T Technology > TH Building construction |
Divisions: | Fakultas Farmasi > Prodi S2 Farmasi |
Depositing User: | magdalena kartika ningsih |
Date Deposited: | 21 Feb 2020 03:05 |
Last Modified: | 21 Feb 2020 03:05 |
URI: | http://repo.setiabudi.ac.id/id/eprint/2589 |
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