EVALUASI TINGKAT KEPUASAN PENGGUNA E-Patient (Studi empiris PADA RSUD Dr. MOEWARDI SURAKARTA )

Saputro, Andri Eko (2019) EVALUASI TINGKAT KEPUASAN PENGGUNA E-Patient (Studi empiris PADA RSUD Dr. MOEWARDI SURAKARTA ). Skripsi thesis, Universitas Setia Budi.

	Text 1. INTISARI DAN ABSTRAK.pdf Download (90kB)
	Text 2. FORM PUBLIKASI.pdf Download (378kB)
	Text 3. COVER - BAB I.pdf Download (752kB)
	Text 4. BAB II.pdf Download (135kB)
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	Text 7. BAB V - LAMPIRAN.pdf Download (1MB)

Abstract

This study aims to test the satisfaction of using information systems formed from the patient's satisfaction with the quality of the service that is affected by the quality of the system and the perceived quality of information society in Solo while using E-Patient applications. A previous study of Gap showed various still forming intentions transactions online (Cohen et al., 2016; Meesala and Paul, 2016; Kuo et al., 2018). This study Thus confirm the research came back with a different object. Sampling technique was purposive sampling with the population of the community in the solo using the E-Patient application as much as 130 respondents. Testing the measuring instrument tested using the SPSS version 21 and hypothesis testing is done using Structural Equation Models (SEM) use the AMOS programe. The results of this study indicate that patient satisfaction of using the EPatient application significantly that from the quality of service. Quality system and quality of information on quality of service also showed significant effects. These results give Satisfaction to form meaning that patients in the use of the application E-Patient through the quality of service is affected by the quality of the system and the quality of the information. Keyword: application user satisfaction of E-Patient, quality service, quality systems and quality of service.

Item Type:	Thesis (Skripsi)
Additional Information:	Dr. Didik Setyawan, SE., MM., M.Sc. ; Finisha Mahaestri Noor, B.Com., MPH
Uncontrolled Keywords:	application user satisfaction of E-Patient, quality service, quality systems and quality of service.
Subjects:	R Medicine > RA Public aspects of medicine
Divisions:	Fakultas Ilmu Kesehatan > Prodi D4 Analis Kesehatan
Depositing User:	Tifany Nur Arfiana
Date Deposited:	01 Nov 2019 07:44
Last Modified:	01 Nov 2019 07:44
URI:	http://repo.setiabudi.ac.id/id/eprint/3220

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