Hapsari, Hoyi (2020) EVALUASI PELAYANAN KEFARMASIAN PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMUM RUMAH SAKIT DI INSTALASI FARMASI RUMAH SAKIT ORTOPEDI PROF DR. R. SOEHARSO SURAKARTA. Skripsi thesis, Universitas Setia Budi.
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Abstract
Pharmaceutical service are health care system that oriented to patient service, provision of pharmaceutical supplies, medical devices and medical consumables that have good quality and affordable for all society. The aims of this study are to determine the suitability of formulary availability, the suitability of waiting time for finishing drugs, the suitability of waiting time for finishing drugs, the suitability of waiting time for concoting drugs, the suitability of no errors in drug administration and customer satisfaction in Orthopedic Hospital Pharmacy Prof. Dr. R. Soeharso Surakarta. This study is a non-experimental study with a descriptive design using a cross sectional approach. The sampling technique in this study is non probability sampling with purposive sampling. The data used primary data and second data. Primary data is obtained directly from respondents through questionnaires and secondary data obtained from literature or other library sources. The suitability of the data was evaluated by Minimum Standards Service Hospital in 2012. The conclusions based on the result of this study are the availability of formulary is available and updated every 3 years, waiting for finishing drug service is 6, 41 minutes ≤ 30 minutes, waiting time for concoting drug services is 18,71 minutes ≤ 60 minutes, no medication error is 100 % and customer satification 98,500 % ≥ 80% The five indicators are compatible with the Minimum Standards Service Hospital in 2012. Keywords: Pharmaceutical services, Minimum Standards Service Hospital, Hospital Ortophedic Prof. DR. R. Soeharso Surakarta
| Item Type: | Thesis (Skripsi) |
|---|---|
| Uncontrolled Keywords: | Pharmaceutical services, Minimum Standards Service Hospital, Hospital Ortophedic Prof. DR. R. Soeharso Surakarta |
| Subjects: | R Medicine > R Medicine (General) |
| Divisions: | Fakultas Farmasi > Prodi S1 Farmasi |
| Depositing User: | Tifany Nur Arfiana |
| Date Deposited: | 09 Jun 2022 03:27 |
| Last Modified: | 09 Jun 2022 03:27 |
| URI: | http://repo.setiabudi.ac.id/id/eprint/4755 |
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