Items where Author is "Basir, Hernawati"

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Thesis

Basir, Hernawati (2015) ANALISIS PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPUASAN PASIEN DI RSUP DR. WAHIDIN SUDIROHUSODO MAKASSAR TAHUN 2015. Tesis thesis, Universitas Setia Budi Surakarta.

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