Items where Author is "SURYANI, RINA"

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Thesis

SURYANI, RINA (2016) PENENTUAN PRIORITAS PERBAIKAN KUALITAS PELAYANAN BPJS KESEHATAN DI RUMAH SAKIT Dr. OEN KANDANG SAPI JEBRES, SURAKARTA MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY) DAN PROMETHEE. Skripsi thesis, Universitas Setia Budi Surakarta.

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