Items where Author is "Saputri, Heni Kumala"

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Saputri, Heni Kumala (2014) ANALISIS PENGARUH KARAKTERISTIK PASIEN TERHADAP KUALITAS PELAYANAN, KEPUASAN PASIEN DAN LOYALITAS PASIEN RAWAT INAP DI RUMAH SAKIT MOJOSONGO SURAKARTA. Tesis thesis, Universitas setia budi.

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