Items where Author is "Satigi, Stephen Son"

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Thesis

Satigi, Stephen Son (2014) PENGARUH KUALITAS PELAYANAN PADA LOYALITAS DAN WORD OF MOUTH (WOM) DENGAN KEPUASAN PASIEN SEBAGAI VARIABEL PEMEDIASI (Studi Kasus Pasien Rawat Inap di RSUD Poso Provinsi Sulawesi Tengah). Tesis thesis, Universitas Setia Budi Surakarta.

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