EVALUASI PELAYANAN KEFARMASIAN PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMUM DI INSTALASI FARMASI RUMAH SAKIT JIWA DAERAH Dr. RM. SOEDJARWADI JAWA TENGAH

Rahmadita, Maria Helena Pristia (2019) EVALUASI PELAYANAN KEFARMASIAN PASIEN RAWAT JALAN BERDASARKAN STANDAR PELAYANAN MINIMUM DI INSTALASI FARMASI RUMAH SAKIT JIWA DAERAH Dr. RM. SOEDJARWADI JAWA TENGAH. Skripsi thesis, Universitas Setia Budi.

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Abstract

Minimum service standards is a technical specification of the minimum service measurements given by community service agency to people. This study aims to find out the suitability of formulary availability, the suitability of waiting time of the drug service, the suitability of concoctions drug waiting time, the suitability of patients satisfaction to Minimum Service Standards in RSJD Dr. RM. Soedjarwadi, Central Java. This study is a type of descriptive research. The samples used in this study are all of the outpatient who have filled the prescription that met the inclusion criteria. The data used is primary data and secondary data. Result of the data obtained showing that the formulary availability in RSJD Dr. RM. Soedjarwadi, Central Java has been accordance with Minimum Service Standards of 2012, has been updated every 3 years. The average of waiting time of the drug is 13,47 minutes (≤ 30 minutes). The average of concotions drug waiting time is 38,31 minutes (≤ 60 minutes). Percentage of patients satification is 98,1 ( ≥ 80%). Keywords: Hospital Minimum Service Standards, Pharmacy Service, RSJD Dr. RM. Soedjarwadi, Central Java.

Item Type:	Thesis (Skripsi)
Uncontrolled Keywords:	Hospital Minimum Service Standards, Pharmacy Service, RSJD Dr. RM. Soedjarwadi, Central Java.
Subjects:	R Medicine > RA Public aspects of medicine
Divisions:	Fakultas Farmasi > Prodi S1 Farmasi
Depositing User:	Tifany Nur Arfiana
Date Deposited:	13 Jun 2022 06:54
Last Modified:	13 Jun 2022 06:54
URI:	http://repo.setiabudi.ac.id/id/eprint/4839

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