Ningsih, Komang Rasti (2022) EVALUASI PELAYANAN KONSELING OBAT TANPA RESEP OLEH APOTEKER PADA MASA PANDEMI COVID-19 DI APOTEK WILAYAH SURAKARTA TAHUN 2021. Skripsi thesis, Universitas Setia Budi.
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Abstract
Drug counseling is an interactive process carried out by pharmacists with patients to increase understanding, knowledge, awareness, and patient compliance in treatment. Drug counseling during the Covid-19 pandemic must pay attention to health protocols to prevent the spread of Covid-19 in pharmacies. The purpose of this study was to evaluate drug counseling services without a prescription by pharmacists and the implementation of the Covid-19 health protocol in pharmacies in the Surakarta area during 2021. This study uses a descriptive design and evaluation study. Data was collected by purposive sampling method using a questionnaire. Data analysis was carried out by assessing the percentage of results and then categorized according to the assessment criteria. The results showed that 92% of pharmacists did smile friendliness to patients; greetings 94%; ask the patient's needs 80%; correct intonation 90%; speed suitability 92%; ask for symptoms/drug that have been consumed 93%; indication 90%; rules of drug use 97%; how to use the drug 94%; say thank you 95%; drug name 77%; storage 46%; side effects 56%; and drug disposal 23%. The percentage of mask mandatory area sign at the pharmacies is 98%; mask use 99%, hand washing area 99%; distance mark 94%; barrier 98%; and temperature check 26%. These results indicate that non-prescription drug counseling services by pharmacists at pharmacies in the Surakarta area during 2021 have not run optimally. Keywords: Counseling, non-prescription drugs, health protocol of Covid-19.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Uncontrolled Keywords: | Counseling, non-prescription drugs, health protocol of Covid-19. |
| Subjects: | R Medicine > R Medicine (General) |
| Divisions: | Fakultas Farmasi > Prodi S1 Farmasi |
| Depositing User: | Tifany Nur Arfiana |
| Date Deposited: | 10 Oct 2022 07:30 |
| Last Modified: | 10 Oct 2022 07:30 |
| URI: | http://repo.setiabudi.ac.id/id/eprint/5334 |
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